Frequently Asked Questions: Benazir Income Support Program 2025

Benzir Income Support Program also famous as Ehsas Program is an initiative taken by government to overcome poverty and meet the financial needs of the divorces, widows and orphans. Here are some common questions that comes in mind which should be answered.

1. What is the BISP/Ehsaas Program?

Answer:
The Benazir Income Support Programme (BISP), now under the Ehsaas umbrella, is Pakistan’s flagship social safety net. It provides cash support to impoverished families, especially women-led households, to reduce poverty.

2. Who is eligible for BISP Kafaalat payments?

Answer:
Eligible families must:

Be Pakistani citizens with valid CNICs.
Have household income below the poverty threshold.
Be registered in the NSER database.
Be women-led households or have widows, orphans, or disabled members.

3. How much is the BISP quarterly payment?

Answer:
As of 2025, beneficiaries receive Rs. 13,500 per quarter under Phase 3 of the Kafaalat program.

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4. How do I register for BISP Kafaalat?

Answer:
Registration is automatic via the National Socio-Economic Registry (NSER). If you haven’t been surveyed, visit your nearest BISP Tehsil Center to request inclusion. Verification is mandatory.

5. What is the 8171 SMS/Web portal?

Answer:
8171 is BISP’s official portal to check eligibility and payment status. You can:

Send your 13-digit CNIC via SMS to 8171.
Or visit the 8171 web portal and enter your CNIC.

6. How do I check my BISP status via SMS?

Answer:

Open your SMS app.
Type your 13-digit CNIC (no dashes).
Send to 8171.
You’ll receive an instant reply with your eligibility and payment status.

7. How do I check via the 8171 web portal?

Answer:

Visit the official 8171 portal.
Enter your CNIC and captcha.
Click “Maloom Karen” or submit.
You’ll see your payment status.

8. What do common SMS replies mean?

Answer:

“Aap ahl hain” – You are eligible.
“Verification darust karein” – You must re-verify your data.
“Ap NSER mein mojood nahi” – Not surveyed; visit a Tehsil Center.
“Baqaya adaigi jari hai” – Pending payment is being processed.

9. Why do payments get suspended?

Answer:
Payments may stop due to:

No response to re-verification.
Incorrect CNIC data.
Fingerprint mismatch.
Changes in family income or status.

10. What should I do if payments are suspended?

Answer:

Respond to the 8171 SMS if prompted.
Visit your nearest BISP Tehsil Center.
Provide original CNIC, NADRA-corrected data, and biometric proof.
Re-verify your details and wait for update.

11. What documents do I need for verification?

Answer:

Original CNIC(s)
NADRA-corrected copy (if required)
Biometric data for thumb verification
Proof of poverty such as NSER survey data.

12. When was Phase 3 of Kafaalat launched?

Answer:
Phase 3 started in July 2025, adding over 500,000 new beneficiaries, issuing new BISP cards, and clearing older payments.

13. How do I receive the payment?

Answer:
Eligible beneficiaries can withdraw funds via:

ATMs with BISP debit cards
POS agents (with biometric verification)
BISP payment camps (especially in rural areas)

14. Can men receive payments?

Answer:
Yes, but only when no woman is available in the household. Women-led households get priority.

15. How can I reach BISP support?

Answer:

Call BISP helpline: 0800‑26477 or 13500
Visit the nearest BISP Tehsil or Complaint Center
Use the official 8171 portal or SMS service

Here are additional frequently asked questions (FAQs) that a normal person may ask when planning to register for any Benazir Income Support Program (BISP) or initiative in 2025. These FAQs are written in simple language and cover practical concerns for first-time users or low-literacy applicants:

🔄 Additional FAQs About BISP Registration and Services (2025)

16. How do I know if I qualify for BISP?

Answer:
You qualify if:

Your family income is very low
You are not a government employee
You are not receiving support from another similar program
You have a valid CNIC
You or a family member is registered in NSER

17. What is the NSER Survey?

Answer:
NSER (National Socio-Economic Registry) is a household data survey. It helps BISP identify poor families. If you’re not registered, visit the nearest BISP office.

18. Can I apply online for BISP?

Answer:
No, BISP does not offer online registration yet. You must visit a BISP Tehsil Office for survey or verification.

📋 بینظیر انکم سپورٹ پروگرام 2025 – مختصر سوالات و جوابات

BISP کیا ہے؟
یہ حکومت پاکستان کا مالی امدادی پروگرام ہے جو مستحق خاندانوں کو ماہانہ ادائیگی دیتا ہے۔

کون لوگ اہل ہوتے ہیں؟
جن کی آمدنی کم ہو، پاکستانی شہری ہوں، CNIC ہو، اور NSER میں درج ہوں۔

ادائیگی کتنی ہوتی ہے؟
2025 میں ہر تین ماہ بعد 13,500 روپے دیے جاتے ہیں۔

رجسٹریشن کیسے کریں؟
قریبی BISP دفتر میں جا کر اپنا سروے کروائیں۔

8171 پر کیسے چیک کریں؟
CNIC نمبر SMS کریں یا ویب سائٹ 8171.bisp.gov.pk پر جا کر معلومات حاصل کریں۔

ادائیگی بند ہو جائے تو؟
قریبی BISP دفتر سے تصدیق اور دوبارہ رجسٹریشن کروائیں۔

کیا آن لائن اپلائی کر سکتے ہیں؟
نہیں، صرف دفتر جا کر رجسٹریشن کی جا سکتی ہے۔

BISP کی ہیلپ لائن کیا ہے؟
0800-26477 پر کال کریں۔

19. Is it necessary for a woman to apply?

Answer:
Yes. The program is women-focused. Payments are issued to women heads of households. Men can only apply if no eligible woman is present.

20. What is the role of NADRA in BISP?

Answer:
NADRA helps verify your CNIC details. If your name, thumb, or family info is wrong, go to NADRA first and update it.

21. Can I register if I don’t have a CNIC?

Answer:
No. A valid CNIC is required. If you don’t have one, visit NADRA to get your CNIC before applying.

22. I applied last year but didn’t get anything. What should I do?

Answer:
Visit your nearest BISP Tehsil Office and request re-verification. Bring your CNIC and ask them to check your application status.

23. Is there any fee to register for BISP?

Answer:
No. Registration is 100% free. If anyone asks for money, report them to the BISP helpline.

24. Can I apply for more than one BISP program?

Answer:
Yes, if you’re eligible. You can benefit from BISP Kafaalat, Taleemi Wazaif (for kids), Nashonuma (for pregnant women), and Hunarmand Program (skills training).

25. What if I changed my address or mobile number?

Answer:
Go to BISP Tehsil Office and update your record. You may need to reverify your CNIC through thumb scan.

26. How can I register my children for BISP Taleemi Wazaif?

Answer:

You must first be registered in BISP Kafaalat
Take your child’s B-Form to the BISP office
School enrollment must be confirmed
Attendance is checked before payments are made

27. How do I report fraud or complain?

Answer:
Call the BISP helpline at 0800-26477
Or visit your Tehsil BISP office and submit a complaint form.
Also use the complaint form on the 8171 webportal